FREQUENTLY ASKED
QUESTIONS
PRODUCT INFO
Rekindle candles are made with mineral wax from Durban,
a distilled bi-product that would otherwise become waste, now becomes candles.
Our vessels are handmade in the Cape, using locally sourced clay. Our packaging is bio-degradable, and locally produced. We use cotton wicks and natural essential oils for fragrance to lower carbon emissions
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Our suppliers are mostly other local, female-owned businesses.
We endeavour where ever possible to source locally and responsibly, and use the best products available to us.
SHIPPING INFO
While we aim to keep our full range in stock, some of our products are made to order, and take 3 - 5 days to make up.
We keep an array of sizes and scents in stock at all times so if your order is urgent,
please let us know and we can advise what we currently have available.
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All of our products are made in studio in Cape Town, but we ship nationwide via Courier or Pudo.
Studio Collection is free, and available from the reception of Side Street Studios in Woodstock, Cape Town 24/7
REFILL POLICY
We believe strongly in re-using what is still good.
When your candle has burnt out, return it to us to be re-kindled / refilled.
We charge half the original cost of the candle, and will refill as many times as you like.
The vessels are high-quality ceramics and glass, made to last,
and can be refilled over and over again.
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You may change your fragrance choice each time to try the range and suit the season.